ERSS: India’s “911”


PM Division Website content for

Emergency Response Support System (ERSS)

Ministry of Home Affairs (MHA) has accepted the recommendations of the Justice Verma Committee in the backdrop of unfortunate incident of Nirbhaya in December’2012 and has approved a national project by name of ‘Emergency Response Support System (ERSS)’, earlier referred as Nationwide Emergency Response System (NERS), with budgetary provision of ₹321.69 Crore with a view to introduce a Pan-India Single Emergency Response Number ‘112’ to address all kinds of distress calls such as police, fire and ambulance etc. The Project is aimed at achieving following


i. Providing a single emergency response number across the country.

ii. Providing 24 Hours and 7 Days (24×7) efficient and effective response system which can receive input from various voice and data services such as voice call, SMS, email, Internet of Things, panic buttons in public transport etc. to attend to citizen in distress.

iii. Identification of location of person in distress connecting through voice or data.

iv. Automated response system for timely dispatch of field resources (police) to the location of incidence using the system.

v. GPS (Global Positioning System) enabled dispatch of vehicles to locate nearest vehicles.

vi. Integration with existing Dial 100, Dial 108 and other emergency response systems.

vii. Integrate with other relevant systems like CCTNS etc. Also, connect to TSP’s (Telecom Service Provider) databases to update subscriber information and to connect to GMLC (Gateway Mobile Location Centre) for location update.

viii. Provide standardized and easy to use mobile apps, IoT (Internet of Things) enabled applications on a Pan-India basis.


• Under this project, MHA is providing financial assistance to all States & Union Territories in the form of computer hardware, C-DAC Contact Centre Solution stack which includes CAD (Computer Aided Dispatch), CRM (Case Record Management), ACD (Automatic Call Distribution), CTI (Computer Telephony Integration) along with limited number of Emergency Response (ER) Vehicles fitted with GPS/MDTs for effective last mile emergency service delivery in selected cities. In this regard MHA has so far released

Union Territories.

• Department of Telecommunications (DoT) has enabled 112 by routing all 112

calls to existing Dial 100 in all States & Union Territories.

• CDAC has also developed a citizen centric mobile app with panic-button.

• MHA has issued a set of guidelines to States/UTs for setting up Emergency

Response Centers/implementation of the project. In regard, MHA has engaged C- DAC as Total Service Provider for implementation of the project. Five States (Andhra Pradesh, Himachal Pradesh, Kerala, Nagaland and Mizoram) have issued work-order to C-DAC as Total Service Provider.

• C-DAC is in the process of setting up of Emergency Response Centers (ERCs) in States/UTs, after which the User Acceptance Test of the 112 system will be conducted to be followed by awareness campaign.


Your two chamber Heart

Heart does not have tongue still you Speak from it, Heart does not have hands still you do things from it. So it seems to me like

our heart has two (2) chambers: Dark  and Bright.

which part of the heart is more powerful and when does it take control reflect your actions in life. Superhero and a villain coexist inside our body. If you remember the movies “Megamind” you could easily understand what iam trying to say here. my writing skills are not that good but still I keep trying to share the thoughts which gets generated through the precious chamber of my heart:) .

Here are some attributes of the Bright heart chamber.

This chamber of  heart:

  • is clean, honest and good.
  • Is where your treasure is (Is a treasury)
  • contains an abundance of good.  Including good thoughts, faith, belief, the Word of God, love and hope
  • makes you rejoice
  • Makes you cry
  • Can be gentile and humble
  • Can think and consider
  • speak the words to heal someone, guide someone, attract someone
  • is fragile and can easily be broken by words or acts of others
  • You can love the Lord with it
  • You can say things from there
  • makes you feel true love and loyalty


Here are some attributes of the Dark heart chamber.

This chamber of  heart:

  • the Dark chambered heart
  • betrayal
  • bad  evil thoughts
  • doubt,
  • sorrow,
  • murders,
  • adulteries,
  • fornications,
  • wickedness,
  • deceit,
  • pride,
  • foolishness,
  • lawlessness,
  • thefts,
  • lies
  • Can be filled (furnished) by Satan (to lie to the Holy Ghost).


These two chambers of heart coexist and they keep these attributes circulating throughout the body and mind of a person. how a person react depends on which chamber is operative.

                          So We must guard our hearts as to what we allow to enter our heart and before acting realize which chamber is active and what outputs you gonna get .


I am the God

I am the writer; author and narrator,

I am destructor, I am the creator;

I am the god just take a look in to the mirror.

You are lagoon, I am atoll;

It’s me, who consoles you at the times of your fall,

I am your skin and your bones;

Inside your mind and your soul;

Just take a look inside am your god.

I am your weakness and your power;

Keep faith in me don’t you cower,

You won’t find me in statues; I ain’t in the church;

I am no religion, I am just a critter.

Stop finding me and start bestir;

Hold my hand and walk with me,

I am the god just take a look in to the mirror.


If you feel sad, tired, emotionally stressed you should inhale the essential magic of nature

If you feel sad, tired or emotionally stressed you should inhale the essential magic of nature , Yes fragrance (essential oils ) on the sense of smell can exert powerful effects on the brain — especially on the hypothalamus (the hormone command center of your body) and limbic system (the seat of your emotions). Fragrance can make you feel royal, fresh, romantic or religious any moment, its the power of aroma or fragrance.

The fragrance of some essential oils high in sesquiterpenes such as myrrh, sandalwood, cedarwood, vetiver and frankincense, can increase oxygenation connectivity in the brain by as much as 28% (Nasel, 1992).  Such an increase in brain oxygen may lead to a heightened level of activity in the hypothalamus and limbic systems of the brain, which can have dramatic effects, not only on emotions, learning and attitude, but may also improve the function of many systems of the body.
It’s known that the direct inhalation of certain essential oils boosts immune function, as well as releasing hormones and neurotransmitters.
Consequently, the fragrance of essential oils can directly affect everything from the your emotional state to your life span.
How an essential oil’s fragrance acts upon the brain
Tracing the path of an essential oil’s fragrance through the olfactory system is fascinating.
When a fragrance is inhaled, the odor molecules travel up the nose, and are trapped by olfactory membranes (see the Yale School of Medicine study for graphic).  These membranes are very tiny, and well-protected by the lining inside the nose.  They contain about 800 million nerve endings, which receive the micro-fine, vaporized oil particles, carry them along the axon of the nerve fibers and connect them with the secondary neurons in the olfactory bulb in the brain.
Each odor molecule fits like a little puzzle piece into specific receptor-cell sites lining a membrane, known as the olfactory epithelium.  When stimulated by odor molecules, this lining of nerve cells triggers electrical impulses, which are then transported to the limbic system and olfactory sensory nerves at the base of the brain.  The olfactory bulb then transmits the impulses to
the gustatory center (where the sensation of taste is perceived),
the amygdala (where emotional memories, such as fear and trauma, are stored), and
other parts for the limbic system of the brain, passing between the pituitary and pineal glands.
Because the limbic system is directly connected to those parts of the brain that control heart rate, blood pressure, breathing, memory, stress levels and hormone balance, essential oils have profound physiological and psychological effects.
The link between the sense of smell and emotions
The sense of smell is the only one of the five senses directly linked to the brain’s emotional control center, the limbic lobe.  Anxiety, depression, fear, anger and joy all emanate from this region.  The scent of a special fragrance can evoke memories and emotions before we’re even consciously aware of it.  (Where smells are concerned, we react first and think later.)  All other senses (touch, taste, hearing and sight) are routed through the thalamus, which acts as the switchboard for the brain, passing stimuli onto the cerebral cortex (the conscious thought center) and other part parts of the brain.
The limbic lobe (a group of brain structures that includes the hippocampus and amygdala, located below the cerebral cortex) can also directly activate the hypothalamus.  The hypothalamus is one of the most important parts of the brain, acting as our hormonal control center.  It releases chemical messengers that can affect everything from your sex drive to energy levels.  The production of growth hormones, sex hormones, thyroid hormones and neurotransmitters, like serotonin, are all governed by the hypothalamus.  Thus, the hypothalamus is often referred to as the master gland.
Essential oils — through their fragrance and unique molecular structure — can directly stimulate the limbic lobe and the hypothalamus, exerting profound effects on your mind and body.  Not only can inhalation of essential oils be used to combat stress and emotional trauma, you can also use them to stimulate the production of hormones from the hypothalamus.
In 1989, Dr. Joseph Ledoux (New York Medical University), discovered that the amygdala also plays a major role in storing and releasing emotional trauma.  He found that aromas have a profound effect in triggering a response from this gland.  Dr. Ledoux theorized that this could provide a major breakthrough in helping to trigger the release of pent-up emotional trauma.

Do you have more than one cell phone OR losing your cell phone is one of your worst nightmares

If losing your cell phone is one of your worst nightmare and you always have fear of battery getting dead then you might get your name on the list ‘victims of ‘NOMOPHOBIA’ very soon.

If your answer for most of the questions listed below is ‘YES’ then my dear friend you are on the edge of becoming a victim of NOMOPHOBIA:

  •  Do you feel desperation when separated from your cell phone?
  • You can’t focus on anything if you somehow forget your cell phone at your home or in your car?
  • Do you get paused every while with rising heartbeat when you tap your pockets and don’t feel bar shaped thing in it?
  • Do you frequently check your phone unnecessarily?
  • Do you sometimes fell that your phone is ringing even if it is not?
  • Do you fear getting your battery drained off?
  • Do you get panic if you can’t find your phone in 5 minutes?

If most of your answers were yes then you should take some preventable measures given ahead. But before that let me tell you in brief about NOMOPHOBIA it’s basic cause: 


No mobile phone phobia OR Fear of being out of cell phone contact. It represents the ill effects of chronic use of cell phones on mind and psychological behaviours of a person which makes him more vulnerable depression or heart attack


The basic cause of NOMOPHOBIA is chronic attachment or excessive involvement of cell phones in our daily lives. An attachment to cell phone is somewhat similar to other drug addictions which involve felling of curiosity, compelling, happiness and satisfaction due to deregulated release of Dopamine (neurotransmitter released by hypothalamus region of Human Brain). Levels of dopamine increase every time your phone rings, which compel you to reach out to your phone as soon as possible. Your lust for this dopamine elevation compels you to check your phone frequently even if you haven’t received any text or call.

Prevention and cure:

Constant studies are going on to reach the depth of psychological aspects of NOMOPHOBIA to find improved methods to prevent and cure this phobia.

Some of the general measures are listed below:

  1. Use of relaxation techniques including daily meditation and yoga.
  2. Make a habit of keeping your phone aside for certain fixed time like during Dinning, while morning walks and during your study hours.
  3. If you can improve habit of reading Books for at least half an hour before sleeping instead of using phone till you fall asleep.
  4. Check out COGNITIVE BEHAVIOURAL THERAPY on internet.

(Akash Malhotra)